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25.08.2024
Market Intelligence and Research Director
Riyadh
... and ensure effective cascading of the strategy into department business plans to ensure vertical alignment and horizontal integration with other interfacing departmental strategies. Drive the continuous achievement of quality and customer experience standards in line with the overall business ...
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Saudi Post and Logistics
14.07.2024
Service Quality Management Sr. Specialist
Riyadh
... and maintaining quality assurance processes and procedures to ensure consistent service quality across all customer touchpoints.Establish service quality standards, metrics, and Key Performance Indicators (KPIs) to measure and monitor performance.Identify and analyze customer needs, ...
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Saudi Post and Logistics
08.07.2024
Financial Controlling & Reporting GM
Riyadh
... and define the financial controls and governance framework taking into consideration industry best practices, financial risk management procedures etc., to establish financial information sharing and communication and reporting standards with the business units in a timely manner to ensure the ...
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Saudi Post and Logistics
08.07.2024
Ops Technologies Support Lead
Riyadh
... and running the solution on behalf of operations for a period of time until the solution is stabilized and ready for handover to Operations.Communicate with vendor and IT for any issues or gaps in the solution.Support Operations teams with any issues or cases happens and take it with the right ...
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Saudi Post and Logistics
16.08.2024
Digital Platforms & Technical Support Sr. Specialist
Riyadh
... and support achievement of operational excellence.Ensure that the applications are running as per the SLAs defined, while proactively identifying areas of improvement and recommending solutions.Ensure effective collaboration with business and IT team on different requests, including problem or ...
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Saudi Post and Logistics
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